A good day starts with a clear plan.
Make room for your hours, your work and your life.
Your account belongs to you
Accept your company invitation using the recipient email. You have your own account; never share the company owner’s password. You see the jobs assigned to you and the information needed to do them.
Your profile, your photo
In the web workspace, open Overview → Your profile photo to add or remove a picture. Photos are optional. Use a JPEG, PNG or WebP up to 4 MB that you have permission to share. The Klner silhouette is used when you have no photo. Customers see your portrait only when your company shares its team and meets listing requirements.
Set your weekly rhythm
Give your company your recurring working hours in Toronto time and add time off when plans change. Save availability in your signed-in web workspace to share it with your company. Availability drafts in the mobile app stay on that device.
Know your next clean
A confirmed assignment should include arrival time, address, agreed cleaning scope, supplies, parking, pets and relevant access details. Your company makes the final assignment after checking your availability and existing work.
When plans change
Tell your company promptly if you cannot attend. Time-off changes must surface conflicts with existing jobs; they must not silently cancel a customer’s clean. The company coordinates reassignment and customer updates.
Take care of yourself, too
Stop if a situation is unsafe and contact your company or support. In an emergency, contact emergency services. Report damage or a concern privately, record the facts, and avoid including residents or personal documents in photos.