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Pricing & payments

Clear prices. A little less to think about.

Understand estimates, labour hours, offers and receipts.

In this guide
  1. What your estimate includes
  2. Your first-clean offer
  3. Payment and cancellation
  4. Need a hand with a charge?

What your estimate includes

The estimate combines the company’s rate, labour hours and selected extras. Applicable taxes are shown separately. Rates, minimum hours and availability can vary by company, service and area; your final plan must show them before confirmation.

Your first-clean offer

The planned Toronto launch offer is 50% off eligible service charges, up to $60, for eligible first-time customers. Eligibility and the pilot budget must be confirmed. The offer excludes taxes and tips from its calculation and does not reduce the company’s agreed service compensation.

Payment and cancellation

Saving a cleaning plan does not reserve a visit. Review the payment timing and cancellation policy before confirming a booking. A refund follows the actual payment, applicable policy and consumer rights. A company cancellation should offer a full refund or an alternative you explicitly accept.

Need a hand with a charge?

Keep your booking reference, receipt and a short description of the issue. Use the private support route. Never include a full card number, bank password or account access code in your request.

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